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Saturday, September 4th, 2010 
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| Title: |
Corporate Services Representative |
| Skills: |
Sales support professional |
| Date: |
2007-05-14 |
| Location: |
Olympia, WA |
| Area Code: |
360 |
| Pay Rate: |
DOE |
| Length: |
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| Position ID: |
9000 |
| Description: |
Essential Functions:
- Provide complete and timely customer service to RSI internal (account managers) and external clients/customers EVERY TIME.
- Complete product research and prepare quotes in support of assigned account manager in a timely and thorough manner. (55%)
- Provide services to assist in the management of customer expectations by proactive coordination of delivery and provisioning schedules, including but not limited to ETA's. (15%)
- Prepare sales order, ensuring complete and accurate input of date, for all purchases. (15%)
- Respond to phone and email inquiries in a timely and efficient manner. (15%)
Other Functions:
- Provide specific customer information to target marketing efforts
- At the direction of the CSG manager, assist with business development opportunities including lead follow-up calls, demand generation calls, proactive marketing, and up-selling of products/services.
- At the direction of the CSG manager, provide customized services to account management team including (but not limited to): appointment scheduling, customer communications, serve as a point of contact between outbound sales and the corporate office and provide assistance in preparing for and conducting customer sales calls.
- Other duties as assigned. |
| Travel: | 0% |
| Telecommute: |
No |
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© Right! Systems, Inc. 2006 |
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