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Saturday, July 31st, 2010 
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Built for Convergence
Unified messaging solutions can deliver every e-mail, voice, and fax messages to a single inbox to improve communications, boost productivity, and enhance customer service capabilities across your organization. With unified messaging, you can listen to your e-mail over the telephone, check voice messages from the Internet, and -- when integrated with a supported third-party fax server -- forward faxes to wherever you may be.
Unified messaging integrates with your Microsoft Outlook e-mail client to make handling all your messages easy and convenient, whether you are in the office or on the road. An intuitively designed interface provides quick access to e-mail, voice, and fax messages from your desktop PC while icons provide simple visual descriptions of each message type. Because every message is delivered to one inbox, you can see the number, type, and status of all your communications at a single glance. You may also reply to, forward, and save your messages -- regardless of media type -- in public or personal Microsoft Exchange/Outlook folders with just a click of the mouse.
Unified messaging also offers text-to-speech capability. With text-to-speech, you can get information about all your messages -- and even hear the text portion of e-mail messages -- over the telephone. You can then respond with a voice message and, depending on your fax server's capabilities, print e-mail, attachments, and incoming faxes on a nearby fax machine.
Reduce Costs
Because Cisco Unity shares the same directory as the Exchange network, you can make subscriber moves, adds, and changes from one place, eliminating redundant tasks. Studies show that a typical move, add, or change to a user account costs between $75 and $100. Eliminating duplicate administration for separate voice and e-mail systems can quickly pay for the entire system. In addition, because all messages are housed in the same message store, you essentially cut back-up costs in half.
Right! Systems is here to help you succeed, with solutions that align your technology and processes to your organization's goals - solutions your way, the Right! way.
Contact us today and find out we can help you achieve results with a Cisco Unified Messaging Solution.
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© Right! Systems, Inc. 2006 |
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