Submit a Support Ticket

Experiencing technical issues? Please follow the instructions below to contact our technical support team with any product issues or for troubleshooting assistance.

  • To automatically create a support ticket, please send an email to help@rightsys.com with “RSI Support Ticket” in the subject line. 
  • If your request is urgent, please include “URGENT” in the subject line as well. 
  • We ask that you provide as much information about your issue as possible in your email. This information helps us diagnose your problem and assign the appropriate resources.
  • You can attach documents, screenshots, or any other relevant files to your email support ticket. These items can often help diagnose issues that require extra investigation. 
  • Our team of professionals will respond to your support ticket and take the appropriate steps to help you ASAP!
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