Experiencing technical issues? Please follow the instructions below to contact our technical support team with any product issues or for troubleshooting assistance.
- To automatically create a support ticket, please send an email to help@rightsys.com with “RSI Support Ticket” in the subject line.
- If your request is urgent, please include “URGENT” in the subject line as well.
- We ask that you provide as much information about your issue as possible in your email. This information helps us diagnose your problem and assign the appropriate resources.
- You can attach documents, screenshots, or any other relevant files to your email support ticket. These items can often help diagnose issues that require extra investigation.
- Our team of professionals will respond to your support ticket and take the appropriate steps to help you ASAP!